Other

How do I Suggest/Request Features for ReadCube?
We get a lot of great ideas about new features, changes to our existing features, or general UX adjustments from our users, and definitely value this feedba...
Thu, 25 Mar, 2021 at 1:52 PM
Reporting Issues/Vulnerabilities
Our team of dedicated security professionals works vigilantly to keep customer information secure. We recognize the important role that security researchers...
Tue, 13 Aug, 2019 at 1:19 PM
Open Source Projects
OpenSource Licenses and Credits ReadCube would like to acknowledge the following open source projects: Aaron Gifford's Implementations of SHA-1, SHA-...
Mon, 21 Dec, 2020 at 2:04 AM
Windows application is slow
While we can't anticipate every Windows configuration we find the app to be very snappy on all kinds of operating systems. However, sometimes an Antivi...
Thu, 16 Apr, 2020 at 12:10 PM
Terms of Use, Privacy Policy & Data Protection
ReadCube Papers Terms of Use Before using our services, you will need to agree to our Terms of Use. You can find them here. ReadCube Papers Privacy Po...
Fri, 24 Jun, 2022 at 9:29 AM
Papers 3 Repair Guide
If you are having issues running the Papers 3 importer from the desktop app there are a few things you can do. First, refer to this troubleshooting guide to...
Tue, 24 Nov, 2020 at 9:58 AM
Browser Extension Permissions
With our browser extension journal articles are at the tip of your fingers. Most journals will have a DOI on the page and the browser extension uses this da...
Thu, 14 Jan, 2021 at 2:54 PM
PDF rendering issues in Google Chrome on Windows 10
Configurations The following PDF rendering issues have been reported by some users with the following configuration: Windows 10 Google Chrome Intel UHD...
Fri, 22 Apr, 2022 at 1:09 PM
Importing your Mendeley library to Papers
As of Papers v4.31.1997 and higher, Papers has native support for importing and exporting library content to/from Mendeley.   You may import your complete M...
Tue, 17 May, 2022 at 6:19 PM
Working with Hyperlinks in SmartCite
SmartCite supports hyperlinking inline references to the corresponding reference in the bibliography, starting with 2.4.68 (May 2022) .  To enable this feat...
Mon, 27 Jun, 2022 at 9:55 AM